What is the last step in the six-step problem-solving process?

The last step in the six-step problem-solving process is evaluating effectiveness. This step is crucial because it involves assessing how well the solution implemented addresses the initial problem. By evaluating effectiveness, you can determine if the outcomes meet the desired goals and whether the solution has resolved the issues identified. This stage allows for continuous improvement, as it can highlight what worked, what didn’t, and what improvements might still be needed.

Evaluating the effectiveness ensures that you do not overlook the success of the solutions and provides insight into whether any adjustments are necessary for future problem-solving efforts. This iterative approach helps organizations learn from each situation and refine their strategies for addressing problems more effectively in the future.