CRSP Management Systems Practice Test

Planned change refers to systematic efforts intentionally implemented by a designated change agent within an organization to achieve specific goals. This type of change is characterized by its deliberate approach, where strategies are carefully formulated and executed to move an organization from its current state to a desired future state.

In the context of organizational development, planned change involves structured processes that aim to improve functioning, such as implementing new technologies, redesigning organizational structures, or altering workflows. The role of the change agent is crucial, as they facilitate this transition by guiding the organization through the stages of change, addressing resistance, and ensuring that the intended outcomes are met.

The other types of change, such as unplanned and random change, do not involve this level of intention or design, as they occur due to unforeseen circumstances or events that might disrupt the normal course of operations without prior planning or intervention. Organizational change is a broad term that can encompass both planned and unplanned changes but does not specifically denote the intentional, structured approach that planned change does.