How is competency performance evaluated?

Competency performance is evaluated based on observable and measurable performance because this approach provides objective criteria to assess how well an individual demonstrates the required competencies in a particular role or task. By focusing on quantifiable actions and results, organizations can ensure a fair evaluation process that relies on actual performance rather than subjective viewpoints.

Observable and measurable performance allows evaluators to look at specific indicators of competency, such as the ability to complete tasks effectively, meet defined standards, and demonstrate skills in real-life situations. This method leads to a clearer understanding of an individual’s capabilities and effectiveness, making it easier to identify areas for improvement or development.

In contrast, evaluating based on perception, theoretical knowledge, or personal opinions introduces subjective elements that may not accurately reflect an individual's actual competence in practice. Such subjective methods can lead to biases and inconsistencies in evaluation, detracting from a clear and fair assessment of competency performance.