According to safety behavior improvement techniques, what is a crucial step alongside giving performance feedback?

Identifying critical behaviors is a fundamental step alongside giving performance feedback because it allows organizations to focus on the specific actions and practices that most significantly impact safety outcomes. By determining which behaviors are critical, safety professionals can tailor their feedback to address these key areas, thereby enhancing the effectiveness of interventions and training programs. This focus helps ensure that the resources and efforts directed towards improving safety are well-aligned with the actual behaviors that need to be changed or reinforced.

When critical behaviors are identified, it becomes easier to measure performance and track improvements over time. This targeted approach facilitates clear communication about expectations, as well as concrete guidance for employees on how to improve their safety-related behaviors. Ultimately, this can lead to a culture of safety where everyone understands not just the standards of safe practice, but also how their individual actions contribute to the overall safety of the workplace.

Other options, while they can play a role in safety management, do not directly complement the immediate goal of refining behavior improvement through feedback. Conducting surveys provides general insights but may not highlight specific behaviors; setting financial incentives can motivate but might not address the core behaviors directly; and providing extensive training, while valuable, is often less effective without a clear understanding of which behaviors to target.