Which approach does Principle 7 of ISO 9000 focus on?

Principle 7 of ISO 9000 emphasizes the importance of making decisions based on factual information and data analysis. This approach ensures that decisions are grounded in concrete evidence rather than assumptions, which can lead to more reliable and effective outcomes. By utilizing statistical data and objective metrics, organizations can identify areas of improvement, monitor progress, and make informed choices that align with their quality management objectives.

Effective decision-making through a factual approach also fosters continuous improvement within an organization, as it enables teams to assess performance accurately and address issues systematically. This principle underscores the significance of utilizing reliable information to drive strategic initiatives, ensuring the quality of products and services meets or exceeds customer expectations.

The other options, while important in their own right, do not specifically capture the essence of Principle 7 as focused on evidence-based decision-making. For instance, while delegation of authority and risk management are valuable management practices, they do not directly address the factual basis for decision-making, which is the core focus of this principle. Product innovation, although vital for competitive advantage, also does not pertain to the evidential framework emphasized by Principle 7.